Rethinking Training ROI: A Story of Measurement

Those responsible for L&D are under increased pressure to demonstrate the impact of their training programs and show that the dollars invested are truly helping drive performance, innovation, and business success.

However, capturing this degree of impact is not easy to do and presents a significant challenge. Traditional metrics often fall short, so how can L&D develop and implement learning programs that can facilitate useful impact measurement? In this paper, we

• Explore the methods and challenges associated with learning measurement.
• Outline a systematic and holistic process for defining an effective measurement strategy.