LTEN Annual Meeting Virtual Workshop: How to Use Capability Models to Optimize Development, Progression, & Organizational Performance

Leaders: Krista Gerhard (Partner, Salience Learning) and Kim Portland (Vice President, Salience Learning)

Format: 60-minute Virtual Workshop

Track: Management & Leadership Development

Workshop Number: 603

Date / Time: Wednesday, November 10, 2:30 pm MT

Learning and Development (L&D) organizations work hard to ensure that learners are as effective as possible in their roles.  Part of that effort should include developing a strong understanding of the capabilities required to perform in any given role, and then designing and implementing a development strategy around those capabilities.  This goes well beyond identifying key job requirements or competencies.  Instead, it involves developing capability models that truly set up a team, function, or organization for success.  Unfortunately, capability models can be difficult to design and use. 

Participants in this interactive session will learn why capability models are so important to organizational performance.  They will also gain important insights that will help them develop and implement capability models in their own organizations.

The session will include a series of components that build upon one another.  It will begin with a “mini-teach” on the differences between competencies and capabilities and why it’s important to distinguish between the two.  It will then transition to an interactive, facilitated discussion on the different models and approaches used by the participants in the session, as well as the benefits and challenges they experience.

The discussion will also reinforce:

  • Why capabilities models are important to a team’s, function’s, or organization’s success
  • How capabilities models help L&D leadership plan for future professional development
  • What makes a capability model a useful tool for planning, development, and career progression, rather than a “dust collector”
  • The costs of not having effective capabilities models

A second mini-teach will introduce several key best practices that organizations have used when building or implementing a capability model.  This portion of the workshop will provide a look into three different case studies from completed projects, along with one key challenge and/or best practice from each that was used to identify, design, or implement the model. There will be a facilitated discussion in which learners will be able to explore the “why” behind the challenges / best practices and leverage the knowledge in the room to identify additional learnings for themselves and their organizations.