Article • June 11, 2025

VIDEO: Change Management & Learning Program Impact (Part 4 of 4)

What can a grocery store teach us about learning program design? In this final installment, Craig Sherman provides the answer. He shares how “environmental reinforcement” can help learners apply new skills in their day-to-day roles, and also make using those skills the “path of least resistance.”

You can download the full paper on this topic.