VIDEO: Change Management & Learning Program Impact (Part 2 of 4)

Below, Craig Sherman continues with our 4-part series on change management and its impact on learning program effectiveness. In this video, Craig explains another principle of change management in L&D: Build Role Models. This is the “B” in the ABCD principles that he introduced in part 1. As part of this video, Craig defines “behavioral contagion” and explains why it’s a powerful force that learning designers can use to great effect.