On September 29, 2020, Salience Learning and the Life Sciences Trainers & Educators Network (LTEN) collaborated on a webinar entitled, COVID-19: Then, Now and What’s Next. From this page, readers can download a copy of the PowerPoint presentation used to facilitate that webinar.

Webinar Description:

This webinar highlighted the challenges Learning & Development (L&D) teams face when training customer-facing field teams now that COVID-19 has driven much activity to a virtual environment. It also explored examples for how L&D should “deconstruct the do” for the top two customer-facing skills in the virtual selling environment.

Speakers:

Karen Foster, Head of Learning Strategy and Solutions, SalienceLearning

Alicia Talish, Lead—Worldwide Training; Leadership and Talent Development, Bristol-Myers Squibb.