White Paper • June 11, 2025

Catalyzing Game-Changing Moments Through Transformational Learning

By Jill Fenton

A game-changing moment is that pivotal instant when everything shifts—when a mental switch flips and propels you toward unprecedented success. In this paper, Jill Fenton describes how L&D professionals can intentionally design such moments into their learning programs.

Article • June 11, 2025

VIDEO: Change Management & Learning Program Impact (Part 4 of 4)

What can a grocery store teach us about learning program design? In this final installment, Craig Sherman provides the answer. He shares how “environmental reinforcement” can help learners apply new skills in their day-to-day roles, and also make using those skills the “path of least resistance.”

You can download the full paper on this topic.

Article • June 4, 2025

VIDEO: Change Management & Learning Program Impact (Part 3 of 4)

Craig Sherman explains why our ability to forget things is a feature and not a flaw. However, it’s a feature that we need to overcome when developing learning programs. Craig offers a few tips on how to do that as he describes the third principle of change management in learning program development: Crafting Science-Based Learning.

Article • May 28, 2025

VIDEO: Change Management & Learning Program Impact (Part 2 of 4)

Below, Craig Sherman continues with our 4-part series on change management and its impact on learning program effectiveness. In this video, Craig explains another principle of change management in L&D: Build Role Models. This is the “B” in the ABCD principles that he introduced in part 1. As part of this video, Craig defines “behavioral contagion” and explains why it’s a powerful force that learning designers can use to great effect.

Article • May 22, 2025

VIDEO: Change Management & Learning Program Impact (Part 1 of 4)

Craig Sherman explains why change management should be an integral part of any learning program to make it more effective. He introduces the ABCD principles for change management in L&D, plus he describes the first principle: A = Anchor to motivation.

White Paper • May 13, 2025

The Hidden Relationship Between Change Management and Learning Program Impact

By Craig Sherman

Whether learning how to engage with a new system, operate within a new structure, or apply new skills productively, it all requires learners to change. That’s why designers should integrate change management as a key component of any learning program.

However, change management is often disregarded or viewed as an afterthought, which can dramatically limit a program’s impact. For L&D professionals, it’s about understanding how to embed change management within learning programs to maximize their likelihood of success.  In this paper, we explore how L&D pros can leverage the ABCD change management principles for learning programs.

Podcast • April 29, 2025

Your Brain On…Podcast Ep. 41: How Superhero Frameworks Can Transform Team Development, part 3

Part 3 of 3 – Jill Fenton wraps up her discussion on how Superhero Frameworks can transform team development. In this episode, she talks about a common challenge that teams face: the “Performance Trap.” Too often, teams get so focused on delivering work and keeping up with demand for their services, that they never seem to have time for training. They spend all their time on “performing” without ever having time to learn new ways to perform better. Jill offers some guidance for avoiding this trap.

Article • April 24, 2025

VIDEO: How Superhero Frameworks Can Transform Team Development (Part 3)

Salience Learning VP, Jill Fenton wraps up her series on “Superhero Frameworks” and how they can revolutionize team development. Here, she talks about the “performance trap.” Have you ever felt like your team was struggling to keep up with demand, forced to focus on delivering on projects without any time for training? That’s the performance trap, and you’re not alone. Jill talks about how to overcome the performance trap in this short video (Part 3 of 3). Download the full white paper here.

Article • April 22, 2025

The Hidden Relationship Between Change Management and Learning Program Impact

By Craig Sherman

Change is difficult.

Not exactly an earth shattering revelation?

Because of its difficulty, you’d think we’d shy away from change. The reality is that it’s ever present in our lives. Personally, we dabble with it; new workouts, new hobbies, new experiments with how we spend our time. Within organizations, it’s a constant. There are new systems being rolled out, restructuring of teams and/or functions, and new skills that employees need to develop.

At the core of each of these changes is learning. Learning how to engage with the new system, learning how to operate within the new structure, and learning the new skill and how to apply it productively.

However, this relationship between learning and change is often hidden.  Change management is often disregarded or viewed as an afterthought, something that can be covered within an email as part of the learning experience. This approach underestimates the difficulty of adopting and sustaining a change. Whether it’s asking team members to do new behaviors or work with a different tool, we need to understand that people tend to stick with the current state and find it difficult to change, with some even actively resisting change.

To overcome this difficulty, we need to go beyond a simple email and instead view learning programs and change management as one.  For L&D professionals, it’s about understanding how to embed change management within learning programs to maximize the likelihood of achieving the desired results.  To do this, we can leverage the ABCD change management principles for learning programs. Let’s explore them below.

ABCD Change Management Principles for Learning Programs

All of these principles are very important, and failing to address any single one can greatly reduce a program’s ability to drive the desired behavior changes:

  1. Anchor to motivation
  2. Build role models
  3. Craft science-based training
  4. Design continuous reinforcement

Anchor to motivation

Before any learning program fully kicks off, it’s important to articulate the “Why?” from both the organization’s perspective as well as the learner’s. This can be tricky though, as in many cases  organizations tend to overemphasize the corporate Why while under emphasizing–or even neglecting–the learner’s individual Why.

From a motivational standpoint, it’s critical to help learners understand why the requested change is important for each of them personally. For example, will it help learners accelerate their career development, gain prestige within the organization, expand their responsibilities, get promoted and/or earn more money, or promote personal values that are important to them?  If so, then they will be more motivated to take the learning seriously.

A good communications plan should roll out in the early part of the program, focused on helping learners understand the Why from both perspectives.  Communicating the Why early and often helps articulate the need for the change. This understanding motivates participants to fully engage with the change, making it more likely that the learning program is successful.

Build role models

What do I mean by “role models?”  Simply put, leaders in the organization—those who lead or manage the learners, or those who have more seniority or status than the learners—should model the desired behavior change on some level.  This shows the learners “what good looks like” while reinforcing that the organization is fully committed to the new behavior and is not just pushing a short-term trend.

For example, we worked with a client to roll out a leadership development program to help first-line leaders more effectively provide feedback to their team members.  To reinforce how important this was, we also included similar training for the 2nd line leaders.  It was important that the primary learners (first-line leaders) received effective feedback from their own bosses.  This helped the learners see, first-hand, why properly-delivered feedback is important. It also communicated the importance of delivering feedback as a skill required to reach the next level of the career ladder. This created motivation for them to take the training seriously and become better leaders themselves.

Craft science-based learning

There are many theories, principles, tools, and techniques for designing learning experiences that maximize uptake and retention, and that facilitate application.  We can’t hope to review all of them here, as that would take several books. However, we can hit a few high points.

For anyone reading this article, it should be common knowledge that “one and done” training programs are not ideal: a single 2-hour training session will not drive change by itself.  After all, how many of us have gone through a training only to forget the majority of it a day later?  Ebbinghaus’ Forgetting Curve shows us that learners tend to forget a lot of new information within just a few hours of receiving it.  Over subsequent days, they forget even more, losing around 90% of the new “knowledge” after a month. 

That’s why designers must incorporate design elements or principles that help learners absorb knowledge and then apply it when needed.  Spaced learning is one such principle. 

Providing recurring experiences for the learners to actively engage with the material will create more durable and accessible “neural pathways” in the brain.  This dramatically increases retention and substantially raises the likelihood of the desired change “sticking.”

Social learning is also useful.  Having learners talk about the change with peers and leaders, with a focus on applicability and experience in a safe environment, is very effective in helping learning “stick.”  It also helps learners more effectively apply their new knowledge and skills in their jobs.  Other techniques are also useful, such as having actual subject matter experts (SMEs) present the content and incorporating active, practical application into the learning process.

Design continuous reinforcement

After the learning experience is over, the program should incorporate elements that aid and support learners as they go out into the world and apply what they’ve learned.  Again, the tools and techniques for this are seemingly endless, but we can hit a few high spots.

First, reference tools and job aids can be very helpful.  They can provide quick-access support to help learners apply the new behavior or better utilize the new system and/or process.

Organizational support is also important.  This includes targeted updates to systems so that they make expected new behaviors easier to accomplish while also reinforcing them.  One example of this would be to alter the performance review process to reflect the new behaviors or new process that you want individuals to engage with.  Reframing performance so that it reflects the desired change creates a formal incentive that will drive new behaviors. 

Another example would be to create new capability, competency, and skill models to reflect the new behaviors and processes you want people to engage with. Connecting these expectations to the learner’s role is another way to help ensure the change sticks.

Parting Thoughts

Hopefully, this brief article has demonstrated that change management and learning are deeply intertwined when it comes to creating behavior change.  Without effective change management, the impact of any learning program will be appreciably diminished.  In addition, I hope the ABCD principles described above are helpful as you consider the design and rollout of your next learning program.  It should help you—and all the right stakeholders—stay focused on the key things that will drive positive change and program success. 

Throughout the year, we will continue to publish helpful resources, including articles, white papers, videos, and podcasts, on our website.  To see the latest from Salience Learning, click here.  If you’d like to connect with Salience Learning about a potential L&D need, then please fill out a Let’s Connect form on our website.  We hope to speak with you soon!

Podcast • April 10, 2025

Your Brain On…Podcast Ep. 40: How Superhero Frameworks Can Transform Team Development, part 2

An abstract cover for the podcast.

Salience Learning VP, Jill Fenton shares how “Superhero Frameworks” can help transform team development, boosting overall team performance.  In this short podcast (part 2 of 3), she describes how team members’ perceived “weaknesses” can actually help boost overall team performance.  Learn what the world of superheroes can teach us about team development!

Article • April 10, 2025

VIDEO: How Superhero Frameworks Can Transform Team Development (Part 2)

Salience Learning VP, Jill Fenton shares how “Superhero Frameworks” can revolutionize team development and boost team performance. In this installment, she focuses on how team members’ perceived “weaknesses” can actually help boost overall team performance. Part 2 of 3. Download the full white paper here.

Podcast • March 28, 2025

Your Brain On…Podcast Ep. 39: How Superhero Frameworks Can Transform Team Development, part 1

An abstract cover for the podcast.

Salience Learning VP, Jill Fenton shares how “Superhero Frameworks” can help transform team development, boosting overall team performance.  In this short podcast (part 1 of 3), she introduces the concepts of origin stories, team member “super powers,” how perceived weaknesses can actually help improve overall team performance, and more.  Learn what the world of superheroes can teach us about team development!

Article • March 27, 2025

VIDEO: How Superhero Frameworks Can Transform Team Development (Part 1)

Salience Learning VP, Jill Fenton shares how “Superhero Frameworks” can revolutionize team development and boost team performance. She introduces the concepts of origin stories and team member “super powers,” and even describes how perceived weaknesses can even help improve overall performance. Part 1 of 3. Download the full white paper here.

Article • March 25, 2025

Unlocking Success: How Executive Presence Transforms Biopharma Professionals and Organizations

By Marcy Lantzy and Craig Sherman

In today’s fiercely competitive biopharma landscape, strategic investment in people can be the difference between market leadership and obsolescence. Forward-thinking organizations are discovering that developing executive presence capabilities for all roles is one of the most powerful ways to maximize their team’s potential. According to executive coach, Tom Henschel, “Executive presence is credibility that goes beyond a title.” 

That’s a pithy quote because it sums up the concept of executive presence in nine short words. However, it leaves some pretty important unanswered questions. What are the key components that make up executive presence? Why is it important? What value can it offer to individuals and to organizations? What are the best ways to develop it?

In this article, we dive into this important topic. We address the questions above, exploring what this multifaceted capability truly encompasses, why it’s transformative for biopharma companies, and how organizations can leverage it as a competitive advantage in an increasingly challenging market.

Executive Presence: A Three-Dimensional Capability

At its core, executive presence encompasses how you communicate, present yourself, and engage with others. It’s the ability to convey competence and confidence while maintaining authenticity. Particularly for customer-facing roles, the ability to inspire confidence in external stakeholders becomes equally crucial for unlocking both individual and organizational potential.

Executive presence isn’t just one skill—it’s a strategic combination of three essential components that strengthen each other:

  1. Strategic Impact
  2. Business Intelligence
  3. Leadership Influence

These core components create a professional presence that earns respect in team meetings and builds credibility with customers alike. When developed intentionally, these skills transform professionals at all levels into valuable organizational assets whose influence extends well beyond their formal titles or positions.

Figure 1: The Three Dimensions of Executive Presence and Their Underlying Factors / Skills

Strategic Impact

Strategic impact transforms how others perceive and respond to you. This component of executive presence can accelerate customer and internal stakeholder engagement. Example skills that enhance strategic impact include developing your personal brand, building stakeholder rapport, and conducting compelling presentations.

Those who master strategic impact find that people take what they have to say more seriously.  They’re more effective in meetings and in one-on-one engagements. They tend to get action and results more quickly when engaging with their teams and other stakeholders.

Individuals with strategic impact often find themselves advancing more rapidly, being invited to higher-level discussions, and having their ideas implemented more frequently. In today’s collaborative work environment, your ability to present yourself strategically will help your technical expertise shine.

Business Intelligence

Business intelligence transforms how you process information and communicate to drive decisions. This critical component of executive presence elevates your effectiveness by building the skills of emotional intelligence, interpersonal communication, data storytelling, and advanced business writing.

Biopharma professionals who excel in business intelligence become trusted advisors whose recommendations carry weight. They effectively translate complex concepts into actionable insights, leading to greater influence in decision-making processes regardless of title. This capability is even more important in information-rich environments where your ability to process and communicate data meaningfully often distinguishes you from others.

Leadership Influence

Leadership influence determines how effectively you guide others through complex situations and create meaningful change. This transformative component of executive presence amplifies your impact, focusing on a range of important skills that include building trust and credibility, negotiating, navigating crucial conversations, and guiding people through change via effective change management.

Professionals who develop leadership influence find themselves becoming go-to resources during organizational challenges and periods of uncertainty. They’re entrusted with increasingly important initiatives and develop reputations as problem-solvers who can unite diverse stakeholders around common goals. In today’s environment of constant change, your ability to influence effectively often determines your value to the organization from any seat.

Recognizing the Strategic Value of Executive Presence

Executive presence delivers powerful advantages for both individuals and organizations by transforming how professionals engage with customers, cross-functional partners, peers, managers, and executive leadership.

For Professionals:

  • Accelerates career advancement beyond technical expertise alone
  • Enhances performance in current roles while building capabilities for future advancement
  • Enables deeper customer relationships and more effective engagement
  • Strengthens cross-functional collaboration and internal influence

For Organizations:

  • Elevates customer communications from transactional to strategic
  • Increases organizational agility when facing competitive challenges
  • Creates differentiated customer experiences that build lasting trust
  • Strengthens stakeholder relationships across the business ecosystem

Despite its proven value, developing executive presence remains underemphasized in most professional settings. Companies often assume individuals and leaders naturally possess these skills or hesitate to address gaps in these capabilities. Organizations that intentionally cultivate executive presence gain a decisive competitive advantage: their professionals communicate more strategically, navigate challenges more effectively, and build stronger business relationships that drive sustainable growth.

Building Executive Presence for Biopharma Professionals

Building executive presence via learning initiatives requires strategic integration with broader talent development initiatives. The most successful approaches follow a proven pathway that begins with a thorough needs analysis to identify specific gaps between the current and desired skills and capabilities. This creates a targeted foundation for development.

The next essential element is a customized curriculum with learning experiences that directly address identified needs while accommodating diverse learning preferences. Using multiple modalities helps increase learners’ engagement levels and their abilities to apply what they learn. Equally important are personalized learning plans (PLPs) that tailor development pathways to individual roles, functions, and career aspirations, ensuring relevance and maximizing engagement.

Organizations that embed executive presence throughout their talent development strategies see dramatically higher adoption and application rates. When biopharma professionals recognize these capabilities as essential to their careers rather than optional, they engage more deeply with the learning experiences. The personalization element is particularly crucial—when people see development tailored to their specific needs and aspirations, motivation transforms from compliance to commitment, accelerating both individual growth and organizational impact.

Where To Go From Here?

Increasingly, biopharma companies are elevating the development of executive presence capabilities to a strategic priority—and for good reason. With the industry experiencing transformation, organizations that invest in these essential skills position themselves for success. By proactively building executive presence at all levels, forward-thinking companies can secure a powerful competitive advantage in today’s landscape.

The organizations taking decisive action now are creating stronger leadership pipelines, enhancing their ability to navigate complex challenges, and accelerating innovation cycles. This strategic focus on executive presence doesn’t just develop individual leaders—it strengthens organizational resilience and opens new pathways for sustainable growth that extend far beyond immediate business objectives.

Perhaps your organization could benefit from enhancing team members’ executive presence? If you have any questions about the concepts described in this article, or if you would like to discuss your organization’s specific situation and needs, please reach out to us. You can Contact Us via our website or reach out directly to Marcy Lantzy at mlantzy@saliencelearning.com.  In addition, please follow our LinkedIn page to stay up to date on our white papers, videos, and other thought leadership content. We hope to speak with you soon!

White Paper • January 22, 2025

Building High-Performing Teams: A Superhero’s Guide to Transformation

By Jill Fenton

This paper explores how “superhero frameworks” can transform traditional team development and develop high-performance teams for the long-term. It consists of four parts which explore:

  • The power of origin stories in helping team members find their core strengths
  • How to combine team members’ individual strengths and “weaknesses” in ways that boost overall team effectiveness
  • Ways to make time for training and effectively balance the need for development while also getting the job done
  • How to overcome the “Legacy Challenge” to make positive team transformations permanent

Article • January 13, 2025

Building High-Performing Teams: A Superhero’s Guide to Transformation, Part 4 of 4

This article concludes our four-part series exploring how superhero frameworks transform traditional team development. In Part 1, we explored the power of origin stories. Part 2 revealed how teams can embrace both their superpowers and kryptonite. Part 3 tackled the challenge of making time for transformation. Now, we’ll discover how to translate these elements into sustainable excellence and legendary performance.

From Transformed to High-Performing: Building Your Team’s Legendary Status

The Journey from Hero to Legend

When Tony Stark first built his Iron Man suit, he was focused on personal survival. Years later, he wasn’t just a hero—he had become a legend who transformed the entire superhero landscape through sustainable systems, mentorship, and lasting impact. His journey mirrors the path that transformed teams must take —moving from initial success to lasting excellence.

The difference between a high-performing team and a legendary one isn’t just what they achieve—it’s what they leave behind. Like the Avengers, who built systems and relationships that survived even the toughest challenges, legendary teams create impact that outlasts any individual member.

The Legacy Challenge: Why Most Transformations Don’t Last

Here’s an uncomfortable truth: Research consistently shows that a significant majority of organizational transformations struggle to achieve their desired long-term outcomes. Even when teams experience initial success, maintaining that momentum proves challenging.

The reasons echo common superhero challenges:

  • Leadership changes (like when Steve Rogers stepped down as Captain America)
  • Market pressures that tempt teams back to old habits
  • The exhaustion that comes from constant vigilance
  • Loss of key team members without adequate succession planning

“Project Immortal”: A Tale of Sustainable Transformation

Meet the Medical Affairs team at Hero Biotech (a fictional company), who we’ll call “The Immortals.” Over the past year, they had embraced a superhero transformation journey.

First, they discovered the power of origin stories – sharing personal and professional journeys that revealed not just what each team member could do, but why they chose to do it. This created psychological safety and authentic connections that transformed how they collaborated.

Next, they learned to harness both their superpowers and their kryptonite, as exemplified by their team lead Marcus Rivera, PharmD, whose perfectionism was both his greatest strength and potential limitation. By openly acknowledging these dynamics, they turned perceived weaknesses into sources of collective strength.

Then, they mastered the art of balancing performance with development through their “Transform-Active Approach” – creating structured learning moments even in their high-pressure environment. They established “power zones” before key meetings and integrated reflection points into their project workflows.

“These frameworks fundamentally changed how we operated,” shares Rivera. “Our cross-functional collaboration was at an all-time high, we were delivering projects faster than ever, and team engagement was soaring.”

But six months after their initial transformation, they started noticing small cracks in their foundation. When their senior director moved to another division, the impact was immediate and concerning. “That’s when we realized,” Rivera explains, “that achieving transformation wasn’t enough – we needed to make it ‘immortal’—able to outlive any single team member or challenge.”

The breakthrough came when the team implemented what they called the “Legacy System”—a comprehensive approach to sustainable excellence that turned individual transformation into institutional strength.

The Legacy System had three simple but powerful components:

First, they created what they called “Hero Councils” – regular cross-functional meetings where team members shared not just updates but actively worked through challenges together. Unlike typical meetings, these sessions focused on collective problem-solving and innovation. “It wasn’t about reporting status,” explains Rivera. “It was about building our collective strength.”

Second, they embedded “Power-Up Sessions” into their daily work – short, focused learning moments that kept skills sharp and knowledge flowing. When a team member mastered a new approach or overcame a challenge, they’d share it immediately through these micro-learning opportunities. This meant knowledge wasn’t just transferred during formal training – it became part of their daily rhythm.

Third, they developed “Legacy Metrics” that measured both immediate performance and long-term impact. Beyond tracking traditional KPIs, they measured things like knowledge transfer, cross-functional collaboration, and team resilience. “We started looking at not just what we achieved,” Rivera notes, “but how sustainable our achievements were.”

The results were transformative. When three new team members joined six months later, they weren’t just onboarded, they were immediately integrated into this ecosystem of excellence. When market pressures demanded faster delivery times, the team adapted without sacrificing quality or burning out. Most importantly, when their next senior director transition came, the team didn’t just maintain their performance, they continued to grow stronger.

From Theory to Legend

Within six months of implementing the Legacy System, The Immortals had achieved something remarkable. Not only did their performance metrics continue to improve, but they had created something more valuable: a self-sustaining ecosystem of excellence.

“What’s different now,” explains Rivera, “is that excellence no longer depends on any individual. We’ve built systems and cultures that automatically generate high performance. New team members don’t just join a team—they become part of a legacy.”

Your Team’s Journey to Legendary Status

Remember: Every legend begins with transformation, but it’s the systems you build that make it last. Just as the Avengers created a legacy that survived even their greatest challenges, your team can build excellence that outlasts any individual member.

The key lies in understanding that legendary status isn’t achieved through a single transformation—it’s built through systems that continuously regenerate excellence.

Ready to take your team from transformed to legendary? Let’s connect and explore how your team can build lasting excellence that becomes part of your organization’s DNA.

Series author Jill Fenton, VP, facilitating Building High Performing Teams to her colleagues at Salience Learning. At Salience Learning, we don’t just teach these frameworks—we live them. Our journey through this transformation has fundamentally changed how we operate and deliver value to our clients. Want to explore how your team could build lasting legendary status? Let’s connect and discuss your team’s unique path to sustainable excellence.

Article • January 8, 2025

Building High-Performing Teams: A Superhero’s Guide to Transformation, Part 3 of 4

By Jill Fenton

In Part 1, we explored the power of origin stories in building high-performing teams. Part 2 revealed how teams can transform by embracing both their superpowers and their kryptonite. Now, let’s tackle one of the greatest challenges facing modern teams: making time for transformation while meeting daily demands.

Making Time for Team Transformation: Balancing Demands with Development

In “Doctor Strange,” Stephen Strange begins his journey as a brilliant but arrogant neurosurgeon who measures success in minutes saved during procedures. After a devastating car accident left his hands with severe nerve damage that ends his surgical career, he must learn that true mastery requires something more valuable than mere efficiency—it demands time spent in what we might call the “learning zone.” When he discovers the Ancient One, his frustration with her insistence on spiritual development and mindful practice—rather than immediate solutions—mirrors what many of us feel when asked to pause our daily operations for development.

“I don’t have time for this,” he protests, attempting to speed through mystic arts training like it’s a medical residency curriculum. Yet the Ancient One’s wisdom about slowing down to truly master fundamental principles rather than racing to advanced techniques becomes a crucial lesson about the value of dedicated learning time.

But as Dr. Strange discovers through his journey from frustrated student to Master of the Mystic Arts, and as high-performing teams must learn, transformation doesn’t happen in the margins of our schedule—it requires intentional movement between learning and performance zones.

The Learning-Performance Zone Paradox

Today’s teams face a seemingly impossible challenge: they must deliver peak performance while simultaneously developing new capabilities. It’s like asking Spider-Man to stop a runaway train while learning to use a new web-shooter feature. Both tasks are crucial, but they appear to conflict—until they converge in moments of crisis where Spider-Man must master new abilities on the fly or face dire consequences.

Studies of high-performing organizations, from tech companies to healthcare systems, reveal a consistent pattern: as teams face mounting pressure to deliver, they naturally drift toward constant execution mode. This seemingly logical shift toward maximizing performance time creates what organizational learning experts call a “productivity paradox” – the more teams focus exclusively on execution, the more they undermine their long-term effectiveness.

The highest performers have discovered something counterintuitive – even under intense pressure, they excel not just through better execution, but by deliberately preserving space for learning. This intentional balance is what separates sustainable success from burnout.

The key lies in understanding that learning and performance aren’t opposing forces but complementary powers. Just as the Avengers regularly train together between world-saving missions, high-performing teams must find their rhythm between execution and development.

The Reality Check: Breaking Free from the Performance Trap

Understanding this paradox is one thing – breaking free from it is another. The path to transformation often feels like navigating Gotham City’s back alleys—full of unexpected challenges. Just as Batman must constantly balance responding to the Bat-Signal and developing new capabilities in the Batcave, teams struggle with three core challenges:

  1. The Urgency Trap: Teams frequently find themselves caught in what we call the “urgency trap,” where every task seems as critical as saving the world. When everything seems too important to pause, teams become trapped in reactive mode, unable to step back and develop new capabilities.
  2. The Perfectionism Problem: As pressure increases, we spend more time in the performance zone where the environment becomes high-stakes, flawless execution intensifies, and tolerance for learning-related mistakes shrinks. This makes teams hesitate to step out of their comfort zones.
  3. The Resource Reality: Teams face genuine constraints on time and energy, making it tempting to sacrifice development for immediate delivery.

These obstacles create a self-reinforcing cycle: the more pressure teams face, the more they double down on performance at the expense of learning, ultimately undermining their ability to rise to future challenges. Like superheroes who master their powers through deliberate practice, teams must learn to balance immediate action with strategic capability building.

The Transform-Active Approach to Time Management

Consider “Project Catalyst,” a cross-functional team at a global pharmaceutical company that discovered how to break free from this pattern. Their Market Access Team, led by Senior Director Cal Ledger (known to his teammates as “The Calculator” for his precise analytical approach), was caught in the classic dilemma—the high-pressure environment of payer negotiations and market access strategy deadlines demanded constant attention.

The breakthrough came when they adopted what they called the “Transform-Active Approach,” inspired by superhero training montages. Instead of viewing learning as separate from performance, they integrated development into their daily operations through three key strategies:

  1. Deliberate Practice Windows: Like Bruce Wayne’s intensive combat training as Batman—spending countless hours mastering martial arts, tactical skills, and new technology in the Batcave—they dedicated 20-minute “power zones” before key meetings for capability development.
  2. Real-time Learning Loops: Following Spider-Man’s example of integrating new suit capabilities mid-mission, they created structured reflection points during actual project work.
  3. Strength-Spotting Rotations: Taking a page from the X-Men’s training room, team members regularly rotated roles to develop new capabilities while supporting others.

From Theory to Transformation

The results were remarkable. Within three months, “Project Catalyst” had not only maintained their performance metrics but had surpassed them. The team reported feeling more energized and better equipped to handle complex challenges. Ledger discovered that their intentional learning windows helped the team anticipate challenges rather than just react to them. “We used to think we couldn’t afford the time for development,” he reflected. “Now we understand we can’t afford not to make that time. These learning moments are like our superpower charging station—we emerge stronger and better equipped to handle whatever challenges come next.”

Your Team’s Time to Transform

Remember: Just as the most powerful superheroes make time to hone their abilities, high-performing teams must create space for development. It’s not about finding time—it’s about making time.

The secret to sustainable high performance lies in understanding a fundamental truth: sometimes you must slow down to go fast. While maximizing time in the performance zone is critical for delivering results, the highest performing teams know that strategic moments for learning and development ultimately enable them to perform at even higher levels. Just as the Avengers dedicate time in their compound to master new team formations between world-saving missions, these capability-building investments aren’t delays—they’re strategic accelerators that multiply a team’s speed and long-term success.

The key is knowing when to press forward and when to deliberately slow down for learning and growth. Teams that master this balance can operate at peak performance without compromising either the quality of their work or their team members’ wellbeing. They understand that sustainable excellence isn’t about constant battle mode—it’s about knowing when to train, when to recover, and when to deploy full power.

Coming Next in Part 4: “From Transformed to High-Performing: Building Your Team’s Legendary Status” — We’ll explore how to sustain your team’s transformation and build lasting high performance.

Article • December 9, 2024

Building High-Performing Teams: A Superhero’s Guide to Transformation, Part 2 of 4

By Jill Fenton

This article is the second in our four-part series. In Part 1, we explored the power of origin stories in building high-performing teams. Now, let’s dive into how teams can transform by embracing both their superpowers and their kryptonite—turning perceived weaknesses into sources of collective strength.

From Vulnerability to Collective Strength: Unleashing Team Superpowers

Superman, arguably the most powerful superhero, has a fascinating weakness: kryptonite—radioactive fragments of his home planet that can drain his strength. Yet what makes Superman truly remarkable isn’t his invulnerability, but how he handles this critical weakness. Sometimes he relies on allies like Batman to help him overcome kryptonite-based challenges. Other times, he uses creativity and quick thinking to work around it. Over time, he’s even learned to anticipate and adapt to its presence.

The same is true for high-performing teams. Real transformation begins when we stop trying to eliminate our vulnerabilities and start leveraging them as catalysts for growth and connection. Just as Superman’s weakness comes from the very source of his strength (his alien heritage), our greatest professional strengths often contain the seeds of our greatest vulnerabilities.

The Superpowers Paradox

Here’s a truth that might surprise you: Your greatest superpower often contains the seeds of your greatest vulnerability. Think about Spider-Man’s sense of responsibility—it’s both his driving force and his heaviest burden. In teams, we see this play out daily. The visionary leader whose big-picture thinking drives innovation might struggle with details. The detail-oriented executor who ensures quality might resist rapid change. These aren’t flaws to fix—they’re dynamics to harness.

Identifying Your Superpowers (and Kryptonite)

Just as every superhero must learn to work with both their strengths and vulnerabilities, every team member carries unique powers and weaknesses that can either divide or unite a team. When we embrace both sides of our professional identity—our superpowers and our kryptonite—we open new possibilities for collaboration and growth.

The Transform-Active Approach

When teams embrace the superhero framework, something remarkable happens. They stop just responding to challenges and start actively transforming their environment. Like the Avengers assembling, they develop an almost intuitive sense of anticipating needs before they become urgent. They approach team development not as a series of required exercises but as intentional training in complementary powers, each member becoming stronger through the growth of others. Resources aren’t just shared; they’re strategically built and deployed to amplify both individual and organizational capabilities. Support systems evolve from reactive safety nets into proactive launching pads for success. Most importantly, showing up for each other transforms from a nice-to-have into a fundamental part of how the team operates, with each member taking personal accountability for the collective success story they’re writing together.

A visual representation of how individual superpowers combine to create collective strength through the Transform-Active Approach.

From Theory to Transformation

To understand how this approach might work in practice, let’s explore a hypothetical scenario. Imagine a marketing team at a biopharma company struggling with silos between their analytics and creative functions. In this fictional “Project Phoenix,” the team’s data scientist (nicknamed “Captain Analytics” by her colleagues) had always seen her perfectionism as a liability that slowed the team down. The team’s rapid prototyper (their “Speed Force”) was known for quick, innovative solutions but sometimes missed critical details.

Instead of seeing these differences as obstacles, the team applied a transformative approach they dubbed “The Transform-Active Approach” which combined individual superpowers to create collective strength. They created paired working sessions where “Captain Analytics” and “Speed Force” collaborated directly, each learning to appreciate and leverage the other’s perspective. When facing a challenging campaign launch, instead of working in isolation, they developed a new workflow combining precision with speed—rapid prototyping cycles with built-in analytical checkpoints.

The results in our scenario? The team discovered that their supposed weaknesses, when combined thoughtfully, created a stronger whole. Their collaborative approach led to faster campaign development without sacrificing analytical rigor. More importantly, it created a culture where differences weren’t just tolerated—they were actively sought out as sources of innovation.

From Theory to Your Team’s Reality

Traditional team development tries to smooth out differences. The superhero framework celebrates them as sources of strength. It’s time to stop seeing challenges as obstacles and start viewing them as opportunities for breakthrough performance.

Remember: Just as the Justice League becomes stronger through diversity of powers, your team’s differences aren’t divisions—they’re your competitive advantage.

At Salience Learning, we’ve seen the power of this approach in action. Ready to discover how your team’s unique combination of strengths could revolutionize your results? Let’s connect and explore your team’s potential for extraordinary achievement.

Coming Next in Part 3: “Making Time for Team Transformation: Balancing VUCA Demands with Development” – We’ll explore practical strategies for integrating team development into fast-paced environments without sacrificing execution excellence.

Look for Part 4: “From Transformed to High-Performing: Building Your Team’s Legendary Status” – The series conclusion will provide concrete steps to translate transformation into measurable high performance and sustainable team excellence.

Article • December 3, 2024

Building High-Performing Teams: A Superhero’s Guide to Transformation, Part 1 of 4

By Jill Fenton

This article begins our four-part series exploring how superhero frameworks can transform traditional team development. Join us as we explore the power of origin stories, discover how to harness individual and collective superpowers, and learn to build resilient, high-performing teams that thrive in today’s world.

Why High-Performing Teams Need Superhero Powers: The Origin Story Framework

In today’s business landscape, VUCA (Volatility, Uncertainty, Complexity, and Ambiguity) isn’t just a buzzword—it’s our daily reality. In the biopharma industry, where scientific breakthroughs, regulatory requirements, and market dynamics shift constantly, this VUCA environment shapes every aspect of how we work. Teams face unprecedented challenges: navigating rapid technological advancement, managing cross-functional collaboration across global networks, and maintaining innovation while ensuring compliance. And let’s be honest: traditional teams aren’t cutting it anymore. What we need are super-teams. Not the cape-wearing kind (although that would be fun), but teams with the resilience, adaptability, and transformative power of our favorite superheroes.

VUCA emerged from military strategy (US Army War College) in the 1990s to describe the post-Cold War world but has become increasingly relevant in business environments. The pharmaceutical industry has been particularly impacted by VUCA through rapid scientific breakthroughs, evolving regulatory landscapes, complex stakeholder ecosystems, and unprecedented market changes like those seen during global health crises.

Think about it: Every superhero has an origin story—that pivotal narrative that reveals not just how they gained their powers, but why they choose to use them as they do. These origin stories are more than just histories; they’re the foundation of purpose, the source of strength, and the guide for future actions. They shape not only how heroes face challenges but how they show up for others. Clark Kent didn’t just become Superman by putting on a cape—he learned to balance his extraordinary abilities with his humanity, showing up as both a powerful individual and a dedicated team player. T’Challa’s Black Panther journey wasn’t just about inheriting powers, but about opening Wakanda’s resources to the world, transforming individual strength into collective progress.

The Problem with Traditional High-Performing Team Development

Traditional approaches to building high-performing teams often feel like trying to assemble IKEA furniture with half the pieces missing. In our quest for efficiency, we’ve created standardized processes that treat team members like interchangeable parts rather than unique individuals with distinctive gifts to offer. We measure success through group metrics that, while important, often overlook the unique value each person brings to the table. Our rigid role definitions, intended to create clarity, instead become constraints that limit rather than empower.

The result? Teams that function but don’t flourish. Teams that perform but don’t transform. Teams that work together but don’t truly show up for each other.

Enter the Superhero Framework

Just as every superhero has an origin story that shapes their powers and purpose, every professional carries experiences that influence how they solve problems, communicate, and face challenges. The superhero framework isn’t about wearing capes to meetings (though we won’t stop you). It’s about understanding that true high performance starts with embracing your origin story.

Your journey—including the victories, failures, and plot twists—isn’t just background noise. It’s your power source. Google’s Project Aristotle found that psychological safety was the top predictor of team success. When teams share their origin stories, they create that safety through authentic connection and understanding.

To understand how this might work in practice, let’s imagine a hypothetical scenario: Picture Maya, a brilliant software architect known for creating innovative solutions. Her kryptonite? A deep-seated fear that collaboration would slow her down—a fear that manifested as an instinct to work in isolation. The breakthrough came when she shared this vulnerability with her team during a challenging AI implementation project. “I realize I’ve been holding back,” she told them, “Because I’m afraid that slowing down to collaborate might mean missing something brilliant. It’s been my pattern for years, and it’s holding us all back.” This moment of vulnerability changed everything. Her team, understanding her triggers, created rapid-prototype sessions that satisfied her need for speed while leveraging collective creativity. When they noticed her withdrawing into solo mode, they had permission to redirect her energy into group problem-solving. The result? Not only did the project exceed expectations, but it sparked a culture of shared innovation across the organization, transforming Maya from solo problem-solver to catalyst for collective brilliance. By owning and sharing her kryptonite, Maya enabled her entire team to show up better for each other, creating a culture where vulnerability becomes a catalyst for collective excellence.

The Salience Learning team living their superhero transformation at our recent company off-site meeting where we experienced firsthand the power of our “Unleashing Your Superpowers” workshop. Our team went through the journey we designed—from sharing origin stories to embracing our individual and collective superpowers—proving that even learning consultants need to walk the talk of transformation. Everyone’s superhero masks and capes represent their commitment to showing up for each other and taking personal accountability for collective success.

Your Origin Story Starts Here

Remember: When individuals own their stories and commit to showing up for each other, teams don’t just perform—they transform. This isn’t about building better teams; it’s about creating a new category of professional excellence where personal growth drives collective achievement.

But what happens when we discover that our greatest strengths can also be our hidden weaknesses? In our next article, we’ll explore how to identify and harness both your superpowers and your kryptonite to create unstoppable team dynamics.

At Salience Learning, we didn’t just design this framework—we live it every day. Our own origin story includes transforming ourselves before guiding others. Want to see what’s possible when learning and development transcends traditional boundaries? Let’s connect and explore how your team’s superhero journey could unfold.

Coming Next: “From Kryptonite to Collective Strength: Unleashing Team Superpowers” – We’ll explore how to identify and harness both individual and team superpowers while transforming perceived weaknesses into sources of strength.

Future installments:

  • Part 3: Making Time for Team Transformation: Balancing VUCA Demands with Development
  • Part 4: From Transformed to High-Performing: Building Your Team’s Legendary Status

White Paper • October 31, 2024

The Systematic Approach to Developing Core Capabilities

By Marcy Lantzy and Glen Newton

Change, uncertainty, and complexity are a constant in the biopharma industry. These factors can often drive down employee satisfaction and increase turnover for pharma and biotech companies. L&D teams, however, can positively impact employee satisfaction and turnover by using a systematic approach to capability development and training. This paper offers a detailed look at the steps L&D teams can take to apply a systematic approach to developing core capabilities. It:

  • Describes the need for a systematic approach and its benefits
  • Outlines the key components of a systematic approach: Needs Assessments, Capability Models, and Personalized Learning Plans
  • Shares two case studies on how companies have found success with a systematic approach to capability development